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Muddy Faces

Privacy policy & GDPR

Muddy Faces Ltd is committed to protecting and respecting your privacy.

This policy applies to the use and processing of personal information collected and used by Muddy Faces Ltd. Personal information is information, or any combination of separate pieces of information, that could be used to identify you. By using Muddy Faces Ltd website or otherwise providing your personal information to Muddy Faces Ltd, you agree to the collection, use and sharing of your information.

Your privacy is our priority and we go to great lengths to protect it. Any information we collect about you will always be handled securely and in compliance with the UK Data Protection Act (1998) and the new European General Data Protection Regulation (GDPR).

We may share your personal information within Muddy Faces Ltd and as described in this policy, however, we will not share or sell your information with other organisations outside of Muddy Faces Ltd.

We collect information from you when you register or fill in forms on our website, search for a product, place an order on our site, or by corresponding with us by phone, e-mail or otherwise and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, payment information (such as a credit card) and bank details. Any correspondence you send electronically may be retained, such as the content of your email messages, your email address and your response.

Your personal log information relates to information about your visit to, and any actions on our website, This includes your IP address, referrer, length of visit and number of page views. This information is required for the website to work correctly and allows us to improve the performance and functionality of the site.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We only collect the information that we need to fulfil the purposes set out at collection. You can update this information at any time.

The information that you provide may be used to:

  • keep you up to date with our activities
  • respond to any queries that you may have
  • process your orders
  • operate, maintain and provide to you the features and functionality of our website

All information you provide to us is stored on our secure servers. Any payment transactions are encrypted using SSL technology. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Our website will contain links to other websites not under our control. As such we cannot be responsible for the protection and privacy of any information you may provide while visiting other sites, nor are said sites governed by this privacy policy.

This is a shortened version of our privacy policy. To see the full document, please click here (pdf).

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to


Muddy Faces Ltd,
Farm View Works,
4a Sheffield Road,
S12 4LT

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